Delivery

At the moment, I deliver on these EU countries:

Austria, Belgium, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. 

By default all prices displayed on this website include Finnish Value Added Tax (VAT) of 24%.

Postage & Packing

Current shipping prices are as follows:

5 €       one item
8 €       two items

23 €     tree or more

I'm aim to dispatch your order within 2 working days of receipt of your payment, although the majority of orders are dispatched same or next day.  You will receive an email when your order has been sent.  Orders are sent by Finnish mail Posti, or by courier at our discretion. 

Refunds

Items purchased by mail order may be returned, providing you notify me within fourteen days beginning the day after the date that the item/items is/are delivered. Items must be in their original condition, unused, unwashed and in their original packaging.

You are responsible for the cost of returning the items to me unless I have delivered the item to you in error, or if the item is damaged or defective. Delivery and packaging costs abroad are non refundable. 

I aim to process all refunds as quickly as possible, however, please do allow 30 days, as it is not always possible to process immediately. 

Please note that, If you are allergic to animals, you should know that our dog Pulla (Bun in English), spends time in my workspace.

Contact

If you have any comments or suggestions, do not hesitate to contact me:

HEIDIN FABRIIKKI
Heidi Blackburn

Address:
Karnaistenkatu 10
08100 Lohja
Finland

e-mail: dHb@live.fi
tel. +358 50 535 6503

VAT  FI28648044

@heidinfabriikki
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